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Frequently Asked Questions
Contents
About the service
Account & sign-in
Scoring & matches
CREW & proxy scoring
Tournaments & rankings
Certifications
Community & posts
Notifications
Troubleshooting
About the service
Q.
What is AXE THROW HUB?
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Q.
Is there a fee to use it?
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Q.
Is there a mobile app?
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Account & sign-in
Q.
How do I sign up?
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Q.
What is guest mode?
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Q.
I want to delete my account
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Scoring & matches
Q.
Which match formats (BO1/BO3/BO5) can I choose?
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Q.
What are Middle Rules and sudden death?
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Q.
I entered the wrong score. Can I fix it?
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CREW & proxy scoring
Q.
What is CREW?
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Q.
What is PIN verification, and why is it needed?
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Q.
I don't know my PIN
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Tournaments & rankings
Q.
How do I enter a tournament?
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Q.
Can guests play in tournaments?
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Q.
How are rankings decided?
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Certifications
Q.
How do I get a certification?
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Q.
Is a certification an official qualification?
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Community & posts
Q.
Can I attach photos or videos to a post?
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Q.
Are there hashtags?
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Q.
What if I find an inappropriate post?
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Notifications
Q.
I want push notifications
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Q.
How do I stop email notifications?
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Troubleshooting
Q.
The page keeps showing old content
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Q.
I can't sign in
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Q.
I'm not getting notifications
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Q.
Other ways to reach us
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Still stuck?
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